OKBOZ

Privacy Policy

Last updated 14 September 2026. Published by OKBOZ (JKRISH PRIVATE LIMITED), Coimbatore, Tamil Nadu, India.

This policy is published by JKRISH PRIVATE LIMITED (trading as OKBOZ), the developer of the applications listed below on Google Play, and covers those applications together with the okboz.com website.

Application Package name Who it is for
OK BOZ SUPER APP com.okboz.user.superapp Customers booking rides, deliveries, home services and consultations
OK PROVIDER
(also shown as OK BOZ PROVIDER)
com.okboz.delivery Drivers and service providers carrying out that work
OK BOZ STORE com.okboz.vendor Merchants managing their shop, menu and orders

Developer name on Google Play: JKRISH PRIVATE LIMITED. Registered in Coimbatore, Tamil Nadu, India.

Where a section applies to only one of them, it says so. By using any of these apps you agree to the practices described here.

1. Information we collect

1.1 Information you give us

1.2 Location

OK BOZ SUPER APP uses your location while the app is open to show nearby services, set your pickup point and track a trip or delivery in progress.

OK BOZ PROVIDER collects location in the background — that is, while the app is closed or not in use — but only while you are on duty. It is used to offer you nearby jobs, to show the customer where you are on their map, and to measure trip distance so the fare is correct. Going off duty stops it. You are asked for this separately, with an explanation, at the moment you first go on duty, and you can withdraw it at any time in Android settings.

1.3 Automatically collected

1.4 Payments

Payments are processed by our payment provider. We do not store your full card number. We keep a record of the transaction — amount, method, status and reference — and your OK Wallet balance where you use one.

2. Camera, microphone, photos and contacts

PermissionWhy
Camera Photographing documents during provider sign-up, taking a store or product photo, and video consultations.
Microphone Video consultations only.
Photos Choosing an existing image for a profile, store or product instead of taking one.
Notifications Telling you that a driver accepted, an order arrived, or a job was offered to you.

These are asked for when the feature is first used, not at install, and refusing one stops only that feature.

3. How we use your information

We do not sell your personal information.

4. Who we share it with

WhoWhat, and why
The driver, provider or merchant serving you Your first name, the delivery or pickup address and a contact method, so the job can be done. They do not receive your full account details.
The customer, when you are a provider Your name, photo, vehicle and live position while a job is in progress.
Payment provider Only what is needed to take or refund a payment.
Service providers acting for us Hosting, notification delivery, mapping, crash reporting and SMS. They process data on our instructions and may not use it for their own purposes.
Authorities Where the law requires it, or to establish or defend a legal claim.

5. How long we keep it

WhatHow long
Your account and profileWhile your account is open
Order, trip and booking recordsAs required by Indian tax and accounting law
Payment and invoice recordsAs required by Indian tax and accounting law
Location history for a completed tripRetained with that trip's record, then deleted
Crash and diagnostic logsUp to 90 days

6. Your rights

You can ask us to:

Email support@okboz.com and we will respond within 30 days.

Deleting your account. You can do it yourself in the app, or follow the instructions here: customers and providers · merchants. Those pages set out exactly what is erased and what has to be kept for tax purposes.

7. Security

Traffic between the apps and our servers is encrypted in transit. Access to production data is restricted to staff who need it. Passwords are stored hashed, never in readable form. No system is perfectly secure, and we do not claim otherwise — if a breach affects your data we will tell you and the relevant authority as the law requires.

8. Children

These apps are not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us personal information, contact us and we will delete it.

9. Wallet

An OK Wallet balance can only be spent within the platform. It is not a bank account, earns no interest, and its transaction history is kept with your account.

10. Video consultations

Where you book a consultation, the professional receives the information needed to advise you. We do not record video consultations.

11. Emergency contacts

Emergency contacts you add are stored securely and used only if you trigger the SOS feature or where there is a genuine risk to your safety. They are never used for marketing and never sold.

12. Changes

We may update this policy. The date at the top always shows the current version, and material changes will be announced in the app.

13. Governing law

This policy is governed by the laws of India, and disputes are subject to the courts of Coimbatore, Tamil Nadu.

14. Contact us

OKBOZ — JKRISH PRIVATE LIMITED
Coimbatore, Tamil Nadu, India
Privacy and data requests: support@okboz.com
General enquiries: info@okboz.com
Phone: +91 81100 13001