Terms and Conditions

1. Introduction Welcome to OK BOZ SUPER APP, India’s first all-in-one on-demand service app. By accessing or using OK BOZ SUPER APP, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

2. Services Offered OK BOZ SUPER APP provides the following services:

  • On-Demand Delivery Services: Food delivery, grocery delivery, fresh meat delivery, and other local delivery services.
  • Transportation Services: Local taxi services, including hourly rental options.
  • On-Demand Home and Professional Services: Home maintenance, electrician, AC repair, plumbing, and more.
  • Professional Consultations: Video consultation services with professionals such as doctors, lawyers, and astrologers.

3. Account Registration

  • To use our services, you must create an account with accurate and current information. You are responsible for maintaining the confidentiality of your account information and any activity under your account.
  • You must be at least 18 years old to use OK BOZ SUPER APP or have parental consent if underage.

4. Service Terms

  • Delivery Services: All deliveries are subject to availability and location. We strive for timely delivery, but delays may occur due to circumstances beyond our control.
  • Transportation Services: Local taxi services can be booked for single trips or hourly rentals. Users must confirm the trip details, including pickup and drop-off locations.
  • Home and Professional Services: On-demand services may be provided at the customer’s location or the provider’s location, depending on the nature of the service.
  • Professional Consultations: Video consultations are intended for informational purposes and do not replace in-person professional advice. OK BOZ SUPER APP is not responsible for any outcomes based on consultations.

5. Payments and Fees

  • All payments for services must be made through the app using the designated payment options. Certain services may require advance payments or deposits.
  • OK BOZ SUPER APP may charge a commission or service fee for connecting users with providers, which will be clearly stated in the app before booking.

6. Refunds and Cancellations

  • Refunds: Refunds are subject to the cancellation policy of each service. If a provider fails to deliver as promised, a partial or full refund may be issued.
  • Cancellations: Cancellations may be made within the specified time in the app. Last-minute cancellations may incur charges as determined by the service provider.

7. Liability and Disclaimers

  • OK BOZ SUPER APP acts as a platform connecting users with service providers and is not directly responsible for the quality of services rendered by third-party providers.
  • OK BOZ SUPER APP will not be liable for damages, losses, or injuries arising from the use of the app or any service provider connected through the app.
  • Users should exercise caution and reasonable judgment when using any service.

8. User Conduct

  • Users agree not to misuse the app, including but not limited to: violating any applicable laws, submitting fraudulent information, or engaging in abusive, threatening, or harmful behavior towards others.
  • OK BOZ SUPER APP reserves the right to terminate accounts or deny service to users violating these terms.
  • OK BOZ SUPER APP reserves the right to record phone calls made to or received from users. This is done to ensure quality service, for training purposes, and to address any concerns effectively.
  • OK BOZ SUPER APP retains the right to initiate follow-up calls to users based on their interactions, inquiries, or for service-related purposes.

9. Privacy Policy

  • Our Privacy Policy governs the collection, use, and sharing of your information when using OK BOZ SUPER APP. By using the app, you agree to this policy.

10. Dispute Resolution and Jurisdiction

  • Any disputes arising from or related to the use of OK BOZ SUPER APP will be handled exclusively in the courts located in Coimbatore, Tamil Nadu.
  • Users agree to submit to the jurisdiction of the Coimbatore courts for any legal disputes related to OK BOZ SUPER APP.

11. Changes to Terms and Conditions

  • OK BOZ SUPER APP reserves the right to update or change these terms at any time. Users will be notified of significant changes, and continued use of the app constitutes acceptance of the revised terms.

12. Contact Information

  • For questions or issues regarding the app, please contact our customer support through the app 81 1001 3001.

By using OK BOZ SUPER APP, you acknowledge and accept these terms and conditions. Thank you for choosing OK BOZ SUPER APP, India’s all-in-one on-demand service platform!