Thank you for choosing OK BOZ SUPER APP, India’s first all-in-one on-demand services platform, offering various services including food and grocery delivery, meat delivery, transportation, home maintenance, professional consultations, and more. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using the OK BOZ SUPER APP, you consent to the practices described herein.
1. Information We Collect
We collect information to provide a seamless and customized experience on the OK BOZ SUPER APP. This includes:
1.1 Personal Information:
- Name, contact number, email address, physical address
- Payment details for online transactions (card, UPI, etc.)
1.2 Location Data:
- Real-time location information to provide location-based services, including local deliveries and transportation
1.3 Usage Information:
- Data on your interactions with the app, such as pages visited, services used, and preferences
1.4 Device Information:
- Information about the device you use, such as device type, operating system, and IP address, for security and troubleshooting purposes
1.5 Transaction Details:
- Information about purchases and orders you place, as well as payments and refunds
2. How We Use Your Information
We use the information collected to:
- Provide and improve our services, including on-demand delivery and transportation
- Process transactions and manage payments (cash, wallet payments, internet banking, card, and UPI) Personalize your experience by showing services and providers near your location
- Communicate with you about your orders, services, and promotional offers
- Facilitate consultations with professionals, including doctors, lawyers, and astrologers
- Ensure compliance with our Terms of Service and enforce legal agreements
3. Sharing Your Information
We may share your information with:
- Service Providers: To complete requested services (e.g., connecting you with delivery providers, drivers, maintenance professionals, and consultants)
- Payment Processors: For secure transaction processing
- Legal Authorities: If required by law or in response to a legal request, limited to Coimbatore Court jurisdiction
- We do not sell your personal information to third parties for marketing purposes.
4. Security of Your Information
We are committed to protecting your information. We implement industry-standard security measures, including encryption and regular security audits, to safeguard your data. Despite these efforts, no security system is foolproof, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the right to:
- Access Your Information: View the personal data we hold about you.
- Update or Correct Information: Modify your details to keep them accurate.
- Delete Your Information: Request deletion of your personal data unless necessary to comply with legal obligations.
- Withdraw Consent: At any time, withdraw consent for data processing without affecting the legality of prior processing.
To exercise these rights, please contact us at [Customer Support Email].
6. Payment Options and Wallet Policy
OK BOZ SUPER APP offers multiple payment options, including cash, wallet payments, internet banking, UPI, and card payments. Wallet balances are stored securely and can only be used for transactions within the app.
7. Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
8. Consultation Services
We offer video consultation services with various professionals, including doctors, lawyers, and astrologers. By using these services, you consent to the collection and sharing of relevant personal data with the respective professionals.
9. Dispute Resolution and Governing Law
All disputes related to your use of the OK BOZ SUPER APP will be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu, India.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective upon posting the revised policy in the app.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: OK BOZ SUPER APP
Email: info@okboz.comPhone: 8110013001